Dhaka Head Office
Address: 14/B, Gulshan Avenue, Dhaka Phone: +880 1700 000 001 Time: 10:00 AM to 10:00 PM
3sbd Support and Contact
If there is a problem at 11 PM, delays are not welcome, so 3sbd Support, contact information and Help Center are kept in one place so Dhaka users can easily talk to bKash, Nagad, and Rocket
Download the 3sbd app View Help Center
Fast contact with 3sbd Support
Even a small question can be urgent at times, so on the 3sbd Contact page the support paths are kept very clear, so you won't waste time; you'll see phone, email, and Help Center all at a glance
Many Bangladesh users message during Dhaka office hours; usually from 10 AM to 10 PM a response is received, and urgent notices are followed up quickly
Email Support
Write to [email protected]; if you provide details about account, login and app, a faster reply will come
Chittagong Contact Point
Kotwali area: Local users come here for account verification
Help Center
The 3sbd Help page has answers to common questions; there you can find solutions in 3 steps
City-based Office Information
Not everyone wants help in the same way; some call, some go directly to the address, and some message at night, so the information for four cities is arranged separately
Dhaka Support Desk
Address: Banani 11, Road 7, Dhaka Phone: +880 1700 000 002 Hours: 7 days, 10:00 AM to 10:00 PM
Narayanganj Office
Address: Chashara, adjacent to the main road; Phone: +880 1700 000 003; Quick callbacks on business days
Chittagong Office
Address: Agrabad Commercial Area; Phone: +880 1700 000 004; Messages are checked more quickly after 6 PM
Sylhet Contact Point
Address: Zinda Bazar, beside the main market; Phone: +880 1700 000 005; New account questions are common
How the 3sbd Help Center works
More clearly phrased questions lead to quicker solutions; the 3sbd Help Center usually requires three things: your name, problem, and which phone it's showing on; with this the support team can quickly steer in the right direction
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First verify your identity
Enter the registered name and number; it takes less than a minute to locate the account
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Describe the problem clearly
Describe the login, app, or payment issue that is stuck; providing a screenshot makes the answer easier
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Send in one line
If sent by email or phone, the team reviews it; many Dhaka users send at night and receive a reply in the morning
Payments
If you have questions about payments, Bangladeshi users don't need to go around; the support team knows information related to bKash, Nagad, and Rocket, so you don't have to repeat the same things
Many messages from Dhaka and Chattogram show that delays occur due to small errors in top-up and verification, so including the reference number and time helps speed things up
bKash Support
Send the bKash reference number; it makes matching much easier
Nagad Support
Provide the Nagad transaction time and number separately; if there is a mistake, the team will account for it
Rocket Support
Providing the Rocket transaction ID speeds matching; if needed, it is checked again
Clear Note
Describe the problem in one line; this makes almost everything come together in two steps
Postal Address and Follow-Up
Sometimes documents or official notes need to be sent, so a mailing address is kept to prevent files from getting lost and to make response tracking easier
Postal address: 3sbd, Support Section, 12th Floor, Motijheel, Dhaka-1000, Bangladesh 3sbd Login Instructions See it; then account-related follow-ups are faster
To get a new APK Download 3sbd App Use the button for detailed solutions Help Center View
Why Platform Trust Grows
3sbd has been operating since 2018, and 362,361 active users log in regularly; with a 4.2 rating and 93,375 reviews, many already trust
805+ games, 99.7% uptime and presence in 28 countries keep the platform busy during peak times, but if you have questions, 3sbd Support is the easiest path