Address and time
IP addresses, visit times, and page addresses are stored to measure the session speed for users from Dhaka
This log contains no personal messages, only technical records
3sbd App Privacy Policy Bangladesh
This 3sbd privacy policy explains what information we collect and why we collect it; logs, cookies, and device information are described here
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What information is
Server logs usually contain 4 types of information used for security and error detection
Device and browser
Android version, screen size, and browser type may be recorded to check if the 3sbd App opens properly
Loading issues are detected on older phones, so support is faster
Cookie Signals
Cookie preferences, language, and login status are remembered, making 3sbd Login easier
If you want, you can clear cookies from the browser, then some settings will need to be re-entered
How long data protection lasts in the 3sbd app
Log records are usually kept for 30 days; if there are security alerts, the time may be a little longer
- General traffic: 30 days
- Error analysis: up to 90 days
- Security incident records: as long as necessary
Only the necessary parts are shown for the registered account; we do not keep unnecessary data separate
Notes related to bKash, Nagad, and Rocket transactions may go to separate logs to help prevent fraud
Who can view data
Access is highly restricted and operates on a three-tier review
Support Team
Only the information required to resolve tickets is checked; for Dhaka-based users, locating the same session is easy
Not the full history, only the relevant parts are
System Admin
Logs, failed sign-ins, and suspicious devices are checked; if 3sbd Login repeatedly fails, an alert is raised
This keeps the account secure
Compliance Record
Under legal demands, limited records may be shown in specific cases
Personal data is not shared here
What is seen in forensic use
Logs are used to detect suspicious behavior, typically checked over a 7-day timeline
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First Match Search
From the same IP, abnormal logins are checked; multiple failed logins can be detected quickly
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Device Match
Device fingerprint and browser behavior are matched to identify suspicious sessions; this helps keep the 3sbd App status
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Decision Making
If evidence is sufficient, the session is terminated and the user is given a clear explanation
The purpose of this work is not punishment; keeping a safe environment for everyone is the real goal
Your rights and preferences
You can raise questions about your own data; if you wish, you can also change cookie settings
Right to Correction
If there is incorrect information, you can submit a correction request; this is reviewed within 2 business days
Viewing limit
Unnecessary cookies can be disabled, but on some pages language and session may need to be reset
Deletion Request
If legally required, records are deleted; some parts of the security logs may be retained
Contact Us
If you have questions about privacy, contact us directly on the 3sbd Help page for a quick answer
For further help 3sbd Help Center See Account-Related Matters 3sbd Login Instructions If you are a new user 3sbd Register Page You can view
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